Gameplay and Rules

Last Revised: August 19, 2017

1. Eligibility

To be eligible to play Squad Up, you must be:

  • At least 18 years of age or the age of majority in your jurisdiction, whichever is greater.
  • You must be a resident of, maintain a physical address in and be physically located in Canada or the United States (excluding Puerto Rico, the Northern Mariana Islands and U.S. territories and possessions).

Squad Up users may be required to submit forms of identification, including, but not limited to, a driver's license, proof of residence and/or any information requested by us in order to confirm eligibility. Failure to comply with this requirement may result in your access to our service being prohibited or withdrawn, and disqualification and/or forfeiture of any prizes.

2. Creating an account

You create an account by connecting with Facebook or by providing an email address. Just follow the on-screen information. We won’t post anything without your consent.

If you connect with Facebook, a username will be created for you using your first name and a number. You can edit this username in the settings menu. We will also require users to change their usernames in cases where the name is offensive or promotes a commercial venture. The requirement to change will be determined at our sole discretion, and if requests are ignored, we may unilaterally change a player’s username or suspend the player’s access at our sole discretion.

3. Creating and editing squads

Squads consist of five athletes. Follow the on-screen prompts when entering a contest. Once you have selected a player for each position that meets the contests salary requirements you are ready to go. You can edit your squad anytime up until the scheduled start time of the game the athlete is playing in.

To edit your squad:

  • Navigate to My Entries.
  • Select the specific contest containing the squad you wish to edit.
  • Select Edit.
  • Follow the onscreen prompts to edit your squad.

Note that your ability to edit squads is not impacted by other users and their squads (i.e. if another user’s athletes are already playing, that does not prevent you from editing your squad for your athletes not yet playing). We do not allow computer generated or “scripted” mass squad changes.

4. Use of “scripts” or computer generated squad changes is prohibited

Creating scripts that automatically edit squads is against the spirit of our game. Squad Up is a fun, casual sports game, meant to test your skill and not your computer programming ability.

5. Contest settlement

Most contests are settled shortly after the last game finishes once all the athlete statistics have been reported by relevant stats providers. This ensures that the final box scores are complete. Squad Up reserves the right to make adjustments based on errors or irregularities in its calculation of results or the transmission of information from its statistics provider. Squad Up, at its sole discretion, reserves the right to determine winners of contests before awarding any prizes. Note that there can be occasional last minute changes to scoring. If there is difficulty obtaining official results or issues with scoring, the contest may be settled the following day.

Once a contest is settled, upon returning to the app, users will receive a notification highlighting their performance.

Users can access a full list of all winners for each contest they have entered by clicking on the applicable contest in the My Entries section of the app and navigating to the Finished tab.

6. Coins Contests

Certain contests will reward winners with coins, our in game currency. Winners of these contests will receive the number of coins based on the type of contest and their placement within the contest. Coins will be added to the winner’s coin balance within the app. Upon the completion of a contest, winners of that contest will see an increase in their coin balance.

7. Cash Contests

Certain contests will reward winners with cash prizes. Winners of these contests will receive the value of the cash prize won from a cash contest added to the winner’s “Winnings” section within the app.

CASH PRIZES DO NOT VEST AND ARE NOT PAYABLE UNTIL YOU HAVE REACHED THE VESTING THRESHOLD OF TWENTY ($20) DOLLARS IN YOUR WINNINGS SECTION. You can track your cash prizes and your process towards the vesting threshold within the Winnings section of the app. Once you have reached the vesting threshold, you may request a withdrawal by using the Cash Out function. You can only withdraw the full balance shown within your Winnings section. Partial withdrawals are not permitted. After each withdrawal, the amount will be deducted from your Winnings section and you will need to reach the vesting threshold again prior to being able to make another withdrawal.

Withdrawals will be processed by PayPal. Users must ensure that the email address used to create their Squad Up account is linked to a valid PayPal account in order to receive their cash prize.

Withdrawals requests will be processed as soon as possible, but can take up to 10 business days following satisfaction of all terms and conditions for withdrawals. You may be required to supply a form of valid, government issued photo identification before a withdrawal can be processed. Withdrawal requests will not be processed unless you have complied with all applicable terms and conditions for withdrawals, at Squad Up’s sole discretion, within five business days after you make a withdrawal request using the Cash Out function within the app. Failure to satisfy all terms and conditions for withdrawals within this timeframe may result in your contest prize being forfeited.

8. Contests resulting in a tie

In the event a contest results in a tie, Squad Up will combine the prizes for the place in question and the applicable prizes of the other users tied and split it evenly among those tied users.

The next user after the tied users will finish the applicable number of places behind depending on the number of tied users. For example:

  • Two users are tied for 1st in a "Top Dog" contest. The prize is split evenly between the two users.
  • Two users are tied for 2nd in a “50/50” contest that has 20 entrants. Prizes for 2nd and 3rd are combined and split evenly between the two users tied for 2nd. The next placing user is awarded the 4th place prize.

9. Athlete trades

Athlete team listings are updated regularly to ensure the roster of athletes is current and accurate. However, there are rare occasions when a trade takes place and an athlete plays for their new team before their player information can be updated in Squad Up. In this instance, please note you can only accumulate points for an athlete if he plays for the team originally listed for the contest.

10. Athlete prices

Prices for athletes are set based on statistical projections from our data provider and our proprietary pricing algorithm. Prices for athletes can differ on a day-to-day basis. However, the price that you draft your athlete at will always be the same for all other users in the same contest.

11. Squad restrictions

Each Squad Up contest squad must always consist of athletes from at least two teams.

12. Postponed games

Rules for how postponed games are treated in Squad Up contests vary depending on the sport and contest type.

  • Postponed CFL, EPL, MLB, MLS, NBA, NFL, or NHL game:
    • You can edit your squad and replace those athletes that are in the postponed game with others from games that haven’t started.

If game cancellations and/or postponements result in two or fewer games remaining in a contest, then the contest will either run with the remaining games, or may be canceled at Squad Up's sole discretion.

Note that a game will be considered to have been 'played' on a given day if it begins on that day and is completed no later than 06:00 am ET on the following day.

13. Suspended games

Rules for how suspended games are treated in Squad Up contests vary depending on the sport and contest type. A game is considered suspended if it is unfinished, but to be completed in the future.

  • Suspended CFL, EPL, MLB, MLS, NBA, NFL, or NHL game:
    • You will receive the points for the game up until the point it was suspended.
  • Suspended PGA tournaments:
    • If a tournament is suspended, contests will resume when play re-starts.

14. Double-headers and scoring

Only one game of a doubleheader will count for Squad Up scoring. Athletes will only score points for the game that is specified in the contest details. This will typically (but not always) be the game at the originally scheduled time, which is usually the first of the two games.

15. Scoring revisions

During the games we receive live scoring from our data providers. However, live scoring and related information is unofficial and is not used to determine the results of Squad Up contests.

After a game has ended our data providers mark the box score ‘final’ for the game. After we confirm that all of the box scores for all the games in a contest are marked final, we begin the process of settling the contest.

On occasion, the leagues and data providers may revise the box scores after the final box score has been released. In the event this occurs, the scores on Squad Up will NOT be updated and the settlements will NOT be revised.

However, where Squad Up, in its sole discretion, determines that a correction needs to be made after settlement, the prize settlement process (including payment) may be adjusted and games resettled correctly. Squad Up will determine, in its sole discretion, whether any such corrections are necessary.

Squad Up may determine an adjustment is necessary for the following reasons: (i) a technical issue, including, but not limited to, errors or irregularities in the settlement process or in the transmission of information from data providers; (ii) a violation or suspected violation of the Terms of Use, rules or other terms and conditions governing the operation of a contest; and/or (iii) any other reason deemed necessary by Squad Up to protect the integrity of a contest.

16. Geographic restrictions

Only residents of Canada or the United States (excluding Puerto Rico, the Northern Mariana Islands and U.S. territories and possessions) are eligible to play Squad Up.

17. Restrictions on contest entries

You may only enter once per contest.

Squad Up may also set a maximum number of contests that users can enter per day or per week.

18. Account suspensions

Suspensions can occur for a number of reasons, including without limitation to protect the security of your account, or when there has been a suspected breach of Squad Up’s Game Info and Rules or the Terms of Use (https://origin-www.playsquadup.com/support/legal/terms).

Squad Up, at its discretion, may give notice to suspended accounts regarding the basis for suspension and provide information on how to lift the suspension.

For details on the suspension and information on how account privileges may potentially be restored, please contact support@playsquadup.com.

19. Cancellation of contests

Squad Up reserves the right to cancel contests at our sole discretion. This may be done, for example, in cases where we believe that due to problems on the site or events impacting the sporting events, there would be a widespread impact on the integrity of contests.

20. Timekeeping

Squad Up’s server clock shall be the official timekeeping device for all contests and all matters related to timekeeping within the service.

21. Technical Issues and Support

For general feedback, questions or technical support please contact us via the ‘Support’ option within the app or email us via support@playsquadup.com.

Support is generally available between 9:00am and 12:00am ET seven days a week. Emails sent outside of this time will be answered as soon as possible.

While we do our best to ensure that the Squad Up system is functioning smoothly at all times, there may occasionally be events outside of our control that impact the availability of the service. These can sometimes result in an inability to access the service, problems editing squads, or problems entering new contests.

Squad Up is not responsible for the inability of a user to access the service to edit squads.

22. Contest Sponsor

Score Media Ventures Inc., 500 King Street West, 4th Floor, Toronto, ON, Canada M5V 1L9, is the sponsor of these contests.